Aven com
Aven com Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Aven com has a 3.1 star rating from 9 reviews, 33% would likely recommend; consumers are mostly neutral with a mixed positive and unfavorable distribution.
Key Takeaways for Future Customers
- Expect quick approval on some products and a medium price level.
- Prepare for possible app or login issues when accessing funds.
- Monitor bank statements for unexpected auto-pay or ACH activity.
Negative Feedback / Risk Areas
- Frequent customer complaints about no phone support and slow or no responses.
- Reports of unauthorized withdrawals and billing concerns with auto-pay.
- Issues with hard credit pulls, accessing funds, and registration or Plaid linking problems.
Positive Feedback
Some reviewers praise quick approvals and an easy HELOC process with helpful staff; website and privacy features are valued.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Aven com has a 3.1 star rating from 9 reviews, 33% would likely recommend; consumers are mostly neutral with a mixed positive and unfavorable distribution.
Key Takeaways for Future Customers
- Expect quick approval on some products and a medium price level.
- Prepare for possible app or login issues when accessing funds.
- Monitor bank statements for unexpected auto-pay or ACH activity.
Negative Feedback / Risk Areas
- Frequent customer complaints about no phone support and slow or no responses.
- Reports of unauthorized withdrawals and billing concerns with auto-pay.
- Issues with hard credit pulls, accessing funds, and registration or Plaid linking problems.
Positive Feedback
Some reviewers praise quick approvals and an easy HELOC process with helpful staff; website and privacy features are valued.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Speak to a live assistant
This is the absolute worst company. I think I've ever dealt with in my entire life. I can't believe I've been *** into no customer service.
Preferred solution: Someone to talk to on the phone from Avon
User's recommendation: Do not deal with this company
Amsterdam, North Holland
Resolved: DO NOT USE AUTO PAY!!
Company fixed the issue and I have been provided with settlement agreement. They stated it was an accounting error on their end, and my payment was already made, and no payment was due at this time.
They tried but when I called them out on their BS they quickly responded with no payment was due.
Watch your bank account if you’re an old and auto pay. Whatever you do do not enroll and auto pay they will take excessive amounts without prior notification.
They withdraw four ACH withdrawals, in addition to my monthly payment, from my bank account and attempted a fifth within five days before I noticed this unapproved activity. I contacted my bank initially because I couldnt get a hold of anyone at Aven and notified them of this unapproved activity.
I never did get to speak to anyone at ***.
They contacted me via text message and assured me that my payment was already received and not to worry about the upcoming payment. Keep an eye on your Bank Account account with this company!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
They have yet to answer my question and promise to email me or call me by Tuesday. It is now Tuesday…. Unacceptable.
A question about removing someone from the HELOC line of credit who is going to sign a quick claim deed.
Preferred solution: And answer to my question
User's recommendation: Recommendation will be held off ‘til response
San Francisco, California
I was scheduled a phone call today nobody called
These people wasted my time said they would call and they didn't and they don't have a phone number where you can call and talk to someone.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWas not supposed to be a hard pull on my Cresit report
A credit inquiry showed up on my Experian report. I only wanted pre-approval; it stated there would not be a hard pull.
Preferred solution: Clear up a hard hit on my credit report
Alpena, Michigan
I need to talk to ***
When i applied for the loan of 10,000 I didn't realize it was a credit card I just want a loan so you could deposit it in my bank account here's my no. *** please call me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPayment
I have no access to the app. I would like to have access to the app. So I can login and make my payments.
Resolved: HUD payoff request been a few months
- - Applied for loan in July.
- - Waiting for payoff request since September.
- - No communication received.
- - There is a mortgage mixup.
I initially applied for the loan in the beginning of July. We are now in the middle of September waiting for a payoff request.
There is no communication on your guys back. I am wondering why it is taking so long.
There is some kind of mixup that you guys do not understand my US Bank is my mortgage $86,000 second mortgage is $29,000. What is the problem?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ashburn, Virginia
Register card
No one likes to do their job and pick up the phone. All I needed to do was register my card, and employees feel like doing nothing on a Friday, huh?
Preferred solution: Apology
User's recommendation: Answer calls
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hesperia, California
Someone is using my credit card to charge things. Please close it. You need to call me.
I tried to find your number on the internet with no luck, but an email—this has to stop in case of emergency. 24-hour customer service needs to happen ASAP for people who lose their cards...
- You guys are a great credit card to use
- No 24 hour customer service weekends
Preferred solution: I said what I said
User's recommendation: You guys need customer service better with online 24 hour services in case of emergency phone number need to be on the internet to instead of an email
Wesley Chapel, Florida
Inquiry about an offer I got
You don't have a customer service number; I guess I will pass
big company like yours number have any customer service , thats tells a lot about you.
No thnaks
User's recommendation: never
I can't log into the app because I changed my phone number.
I can't log into the app because I changed my phone number.I want to make a transaction in the application and I can't because I have a new phone number 862 334 ****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo communication , no phone , no human , no access to Liam funds
I applied and received a loan. No way to access funds .
No human , no phone number .
I have the loan and no way to access funds . Horrible horrible horrible customer service !
- Quick approval
- No money no human no customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Good luck !
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFrustration, annoyance
- - Signed up with Aven on 7/11.
- - The app couldn't fetch my credit score after the invite.
- - They have my old email address and I didn't receive a callback.
i signed for with Aven.com/advisor on 7/11. When I received an email inviting me check my credit score, the app said it was unable to fetch credit score.
I wrote to them and set a date for them to call me, but did not hear back at the appropriate time. So, I attempted to make another date and saw that they have my old email address. How is this possible? I do not use that email and I most definitely signed up (and received emails from Aven) with the correct mail.
Im at a loss. Help!
- Sounds like good company if i could just sign up
- Not being able to get info had been frustrationg
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan get cash out
After security checks with my bank and plaid I'm sent to unauthorized url. My bank confirmed with me that I'm linked in w plaid Is good but can't cash out
Preferred solution: My cash out
Will like to cancel open loan been trying for the last 2 weeks no luck
Changed my mind on new loan and cant talk to nobody in the phone sent twice an email no responses have to be posponer signing dates
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